Help shoppers find, buy and track
Ecommerce assistants that recommend products, answer questions, check order status and handle returns, connected to your store.
How we approach it
Shoppers ask about sizing, stock, delivery and returns. An assistant connected to the catalog and order system can answer precisely instead of pointing to a policy page.
We integrate with your store platform for product search, order lookup and returns workflows, and measure which conversations end in a purchase or a resolved issue.
Accuracy beats cleverness
We connect to live data so recommendations and answers reflect real stock and prices.
- Live inventory and price accuracy.
- Clear handover to support for exceptions.
- Compliance with consumer messaging rules.
Step by step
Connect the store
Catalog, inventory and orders.
Assist
Recommend and answer.
Act
Order status, returns, exchanges.
Measure
Conversion and deflection.
What you receive
Product discovery
Natural-language search over the catalog.
Order operations
Status, changes and returns.
Messaging channels
Web, WhatsApp and email.
Commerce analytics
Assisted revenue and issue resolution.
Common questions
Which platforms do you support?
Popular store platforms with APIs, such as Shopify and WooCommerce, and custom stores.
Can it process refunds?
Where you allow it, with limits and approvals.
Does it speak several languages?
Yes, as far as the underlying models and your content allow.
See an agent working on your content
Share a sample of your support or sales material. We will show you a live agent grounded in it.